New Visitor Management System

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Dear Lower School Families,

We are excited to introduce Ruvna, a new visitor management system designed to make campus check-ins smoother for families while strengthening our overall safety and security procedures. 

If you have attended Lower School Chapel recently, you may have already experienced Ruvna in action during our trial period, where it helped create a noticeably smoother and faster check-in process. Beyond simplifying arrivals for families, this system allows us to maintain real-time campus visibility and communicate directly with visitors throughout their stay.

What to Expect on Your Next Visit

Now that the Lower School has fully transitioned to Ruvna for visitor management, here is a preview of what you can expect: 

• Initial Check-In & Badging: The next time you visit campus, please plan to present a valid photo ID. Once scanned, you will be checked in and issued a visitor badge/sticker to wear for the duration of your visit.

• Visitor Verification: Ruvna will then check visitor information against public safety and registry databases, as well as our student information system (Blackbaud), to verify parents and guardians as trusted visitors.

• Digital QR Pass: Once approved, parents and guardians will receive a text message from Ruvna with a link to a unique QR code pass, which can be saved directly to Apple Wallet or Google Wallet.

For future campus visits, parents and guardians can simply scan their digital QR pass to streamline and expedite check-in with no physical ID required. Your QR pass will remain active for six months, at which time you will be prompted to resubmit your ID to complete a quick re-verification process.

Please note: The automated digital QR pass process is specifically set up for parents and guardians listed in Blackbaud. Other guests are always warmly welcomed on campus, but will simply follow the standard check-in process by presenting a valid photo ID upon arrival for each visit.

Looking Ahead

 

At this time, the Lower School is currently the only division fully adopting Ruvna for visitor management. However, if you also have children in other divisions, you may scan your Ruvna QR code pass at the Upper School main security desk when checking in for visits to the Middle or Upper School. Please stay tuned for more information as we look to expand our use of Ruvna in the future. 

Thank you for your partnership and understanding as we implement these new procedures. Please feel free to reach out to one of us or call the Lower School Office at 843-556-3376 if you have any questions. 

Sincerely,

Michael Page, Head of Lower School
Phil Zaubi, Director of Technology
Dave Dively, Director of Safety and Security

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